Privacy Policy

This Privacy Policy is effective June 15, 2015.

By visiting titleforward.com (the "Site"), you are accepting the practices outlined in this Privacy Policy. This Privacy Policy applies to your use of the Site, and does not replace or amend any other policies that may apply if you do business with Title Forward.

1. Information Collection, Use, and Opting Out

We will only collect personally identifiable information (such as your name, postal address, email address, telephone number, and the contents of any message you share with us) that you voluntarily provide through our website or email correspondence. This information will be used by us to respond to your inquiries, and/or supply you with requested information about Title Forward products and services. Title Forward may authorize third parties to collect, track and process such information on its behalf.

We also automatically receive and record information whenever you interact with the Site. This includes IP address data from our server logs, cookie information, the pages you request, your browser and/or operating system, and the URL of the site you came to the Site from. We use this automatically received information to help diagnose Site problems and performance, analyze trends, and administer and improve the Site.

A cookie is a small electronic file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your computer. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Cookies and opting out:

  • Third-Party Cookies for Website Use Analysis: We use third parties such as Google to help us analyze how people are using the Site.
  • Opting Out of Google Analytics: To prevent your data from being used by Google Analytics, click here for opt-out instructions.
  • Do Not Track: Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
  • Flash Cookies: We currently do not use flash cookies, but we may in the future. To control flash cookies, click here. Why? Because flash cookies do not reside in your browser, so your browser settings will not affect them.

2. Information Storage

We store all User information on secure servers and in the cloud.

3. Information Sharing

We share your information with Title Forward personnel in the normal course of business. We also share some of your information with third parties, including our affiliated entity, Redfin Corporation, and our third party partners who support and promote our Site. Under our contracts with our third party partners, they are not allowed to use your information for any purpose other than supporting and promoting our Site. If you follow a link on our Site to a third party site, its privacy policy governs the collection and use of information you provide on that site.

We may also share your information in the following situations: to a successor in the event of a merger, or other corporate restructuring or sale; to comply with a court order, law, or legal process, including to respond to a government or regulatory request; to enforce or apply our terms of use; or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of Title Forward, our customers, or others.

4. Information Correction / Deletion

If you have submitted personal information to Title Forward electronically and would like it removed or modified, please contact us at info@titleforward.com. We will use reasonable efforts to comply with your request. We may keep a copy for our records.

5. Email Communications

We may communicate with our customers and potential customers about our products and services by email. If you opt-in to also receive marketing email messages, Title Forward may send you Title Forward-related news, surveys or promotions. If you do not want to receive alerts or marketing emails from us, please follow the "unsubscribe" instructions contained in the unwanted email message.

6. Changes to this Privacy Policy

Title Forward reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of the Site following the posting of changes to this policy will mean you accept those changes. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here and may notify you by email or by means of a notice on our website. The date this Privacy Policy was last revised is identified at the top of the page.

7. Children

The Site is meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries "COPPA Information Request."

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please email us at info@titleforward.com. You can also write to us at: 1628 John F. Kennedy Blvd., 8 Penn Center, Suite 700, Philadelphia, PA 19103.